Wizz Account (2024)

FAQs

Why won't Wizz let me make an account? ›

To create an account on Wizz, we require your birth date and a clear face scan to verify your age through our industry-leading biometric age verification system. This step ensures that your chats on Wizz are always genuine.

If your account was restricted, this means that you have breached our guidelines of use and may no longer use all the options of the app. For example, you may have been reported for inappropriate behaviors that are prohibited on our application, such as: Nudity/Sexual Content. Harassment.

Users who do not respect the guidelines get either a temporary restriction of features or are banned from Wizz forever.

Conversation. When you created the booking you haven't selected the passenger type as a child and that's why the system doesn't allow you to write the correct date of birth.

Rating: When you download Wizz, it asks for your age with a notice that says only 13+ people can use the app. Then, Wizz will verify your age by scanning your face with AI technology to be sure you look like the age you've given.

Wizz is advertised as a 'safe space' for young users to meet others of a similar age – and it tries to support this by having several measures in place. Wizz users must be 13 and over and they are required to take a selfie with Yoti, an app that uses AI to verify age via a selfie.

The answer to this is no. The user will not receive any notification if you screenshot someone's story.

Wizz, a Tinder-like app aimed at teenagers, removed from Apple App Store and Google Play. The steps were taken after the National Center on Sexual Exploitation raised concerns about alleged sextortion scams appearing on the site.

Once your submission enters the manual review stage, the process may take approximately 5 business days to complete. Unfortunately, we are unable to expedite or fast-track manual reviews due to the thoroughness and attention to detail required.

What's wrong with the Wizz app? ›

Wizz was removed from Apple's App Store and Google Play in late January after the National Center on Sexual Exploitation (NCSE) raised concerns over alleged sextortion scams that were occurring on the platform.

Official age rating

The minimum age restriction for Wizz users is 13. Wizz verifies the age of its users using facial recognition via the Yoti app, and through profile verification.

By registering at wizzair.com, your WIZZ Account will be automatically opened for you with a 10 digit WIZZ Account number (starting with 0 balance).

Setting up your account

You need to be 13 or over to use Wizz. Once you have installed the Wizz App, you will have to set up an account to use Wizz, and to provide personal information. Your account and personal information are important. Keep them safe and accurate.

User reports indicate no current problems at Wizz Air.